Volunteer Opportunity Details:

The Lead Gift Shop Volunteer overseas the operation of the WGBH Headquarters retail shop, located in the lobby of WGBH's studios at One Guest Street in Boston's Brighton neighborhood.

Requirements
• Schedule volunteers to staff the Gift Shop
• Train new volunteers to help out in Shop
• Run register and checkout merchandise
• Inventory product and stock necessary products
• Maintain display area; create new displays
• Greet customers and answer questions
• Price products
• Open and close shop
• Process memberships

Time Commitment
• Minimum of one year volunteer commitment
• Commit to two - three days per week; will need to be available for special events on evenings and weekends

Benefits
• Leadership opportunity
• Complimentary individual WGBH membership
• Access to special events at WGBH
• Opportunity to build resume
• Network and meet WGBH employees & volunteers
• Much more!

Interested applicants should send a cover letter detailing their retail/customer service experience, along with their resume, to Joanna Rothman, at joanna_rothman@wgbh.org. We hope to hear from you soon!

Qualifications
• Previous experience with customer service required
• Experience managing retail operation helpful
• Strong interpersonal and leadership skills
• Familiarity with computers and cash/credit handling and procedures.
• Must be able lift up to 20 pounds
• Must have ability to stand for periods of time and to use a small stepladder.
• May be asked to participate in CORI screening
• Must be at least 18 years of age; college experience preferred.

This opportunity is sponsored by: WGBH-TV

We need volunteers who are free at these times Evenings Weekends Weekdays This volunteer opportunity is available to the following types of volunteers Adults (26-54) Senior Citizens Adults (55+) Young Adults (18-25) Individual

Contact Person: Joanna Rothman, Volunteer Manager, (phone), (email) View all agency contacts

Address:

One Guest Street Boston, MA 02135 (See a map)

Directions:

D I R E C T I O N S T O WG B H B R I G H T O N S T U D I O S From the East Take Mass. Pike to Exit 20, following signs to Brighton. Follow exit ramp to cross over Turnpike onto Cambridge St. Continue past Sports Depot to major intersection (Union Sq.). Bear right through light onto N. Beacon St. Go through three sets of lights; at fourth light (Market St.) turn right. At next light, turn right onto Guest St. Parking garage is on your right. From the West Take Mass. Pike to Exit 18 (Brighton/Cambridge), following signs to Allston//Brighton. Cross over Turnpike onto Cambridge St. Continue past Sports Depot to major intersection (Union Sq.). Bear right through light onto N. Beacon St. Go through three sets of lights; at fourth light (Market St.) turn right. At next light, turn right onto Guest St. From Route 93, Route 1, Storrow Drive Follow Storrow Drive west to Mass. Pike/ Central Square exit. Turn left off exit ramp onto Cambridge St. Continue past Sports Depot to major intersection (Union Sq.). Bear right through light onto N. Beacon St. Go through three sets of lights; at fourth light (Market St.) turn right. At next light, turn right onto Guest St. Via Public Transportation Two MBTA bus lines stop adjacent to WGBH Brighton. Number 64 runs from Oak Square to University Park or Kendal/MIT via Central Square. Number 86 runs from Sullivan Square to Cleveland Circle via Harvard Square, providing access to the Red and Green MBTA lines. For specific bus schedules: www.mbta.com. Parking Free parking is available for visitors in a specially designated lot next to our One Guest Street entrance. Entry to the visitors lot will be on your right, coming up Guest Street from Market Street, just past One Guest Street. A small number of visitor spaces also are available in the parking garage further up Guest Street, on your right. Please take a ticket on entering the garage and proceed to the third floor, parking only in the specially marked visitor spaces along the south wall. When you enter our lobby at One Guest Street, please take your ticket to the security guard for validation. Please do not attempt to park under the 10 Guest Street entrance. For maps or information, please see http://www.mbta.com

Miscellaneous Information

Does this opportunity serve youth in After-School programs?
	No
Is this opportunity available to family volunteers? (adults and children ages 12-17)?
	No
Is this opportunity a highly skilled volunteer opportunity?
	Yes
Is this opportunity available to youth ages 12-17, unaccompanied by an adult?
	No
Would this opportunity be appropriate for corporate groups?
	No