Volunteer Opportunity Details:

If you have two hours a week, you can make a difference in the lives of area nursing home residents as an Ombudsman.

Minuteman Ombudsmen are trained and certified by the Commonwealth to impartially investigate and resolve complaints and problems of residents in long term care facilities. Ombudsmen enhance the quality of life of nursing and rest home residents by serving as a link between residents, staff, families and communities in Acton, Arlington, Concord, Bedford, Boxborough, Burlington, Lexington, Littleton, Maynard, Stow, Wilmington, Winchester and Woburn.

Ombudsmen visit residents regularly to receive and resolve concerns. They are also a source of information about community resources and resident's legal rights. Volunteers 18+ are welcomed, and will be rewarded for their advocacy and encouragement with love and appreciation by frail seniors.

Ombudsmen attend three days of training presented by the staff of the Massachusetts Executive Office of Elder Affairs, and attend a monthly staff meeting. They must have a car for reliable transportation, and will be reimbursed for mileage. Ombudsmen visit local nursing homes once weekly, and become familiar with services offered by service agencies and State and Federal rules/regulations. In addition to compassion and a willingness to listen, they need good communication and problem solving skills, good judgment and the ability to maintain confidentiality. They also should be comfortable working independently.

This opportunity is sponsored by: Minuteman Senior Services

We need volunteers who are free at these times Weekdays Weekly This volunteer opportunity is available to the following types of volunteers Adults (26-54) Adults (55+)

Contact Person: Pam Bachrach, Co-Director, (phone) View all agency contacts

Address:

186 Bedford St Lexington, MA 02420 (See a map)

Directions:

From 128/95 Bear right into the I-95 S entry ramp to Lowell/Waltham - go 3.2 mi 3.2 mi Take the RT-225 E/RT-4 S exit 31A to Lexington - go 0.3 mi Bear right at Bedford St - go 0.9 mi 0.9 mi 186 Bedford St, Lexington, MA 02420   Nearest Metro/Subway Stop: N/A   Nearest Bus Stop: N/A For maps or information, please see http://www.mbta.com

Details where opportunity can also be performed

Miscellaneous Information

Does this opportunity serve youth in After-School programs?
	No
Is this opportunity available to family volunteers? (adults and children ages 12-17)?
	No
Is this opportunity a highly skilled volunteer opportunity?
	No
Is this opportunity available to youth ages 12-17, unaccompanied by an adult?
	No
Would this opportunity be appropriate for corporate groups?
	No