Volunteer Opportunity Details:

Volunteers promote BACVA members (attractions, events, accommodations, restaurants, tours, etc) and the city of Baltimore to leisure travelers, conventioneers, and groups as well as area residents. By engaging the visitor to determine interests, the volunteers provide unbiased recommendations that meet those interests.

The volunteers promote the sale of tickets and work with paid staff to complete the sale. Volunteers are the front-line ambassadors and often the first person that a visitor or conventioneer meets when coming to Baltimore. Volunteers’ actions have a direct economic impact on the Baltimore area.

• This position is open to all individuals who wish to assist in promoting Baltimore as a tourist destination. Volunteers who speak foreign languages would also be helpful.

• Volunteers are asked commit to at least 1 year of service and work 1 four-hour shift per week in the visitor center. Shifts begin at 8:45 a.m., 10:45 a.m. and 1:45 p.m.

• It is expected that volunteers will be unavailable at times; however, volunteers need to be available on a consistent basis throughout the year. Volunteers who are consistently unavailable will be asked to resign from the program.

The Visitor Center is open to the public daily, except Thanksgiving, Christmas, and New Years Days.

November - February
Wednesday through Sunday
10:00 a.m. to 4:00 p.m.
Closed Mondays and Tuesdays

March & October
Open 7 days a week
9:00 a.m. to 5:00 p.m.

April - September
Open 7 days a week
9:00 a.m. to 6:00 p.m.

• All volunteer candidates are required to become be certified as “Certified Tourism Ambassador” by participating in the training and certification program. The program includes a pre-reading assignment. The pre-reading consists of material about the value of tourism, economic impact, the role of the Baltimore Area Convention and Visitors Association, history, geography, and tourist information about the Baltimore region. The reading assignment is followed by a 4-hour class and an open-book test. Candidates must become certified within 45 days of becoming a Visitor Center Volunteer.

This opportunity is sponsored by: Baltimore Visitor Center - MD - Baltimore

Volunteers will work with the following groups Adolescents (13-17) Military Adults (26-54) Minorities Children (5-12) Older Adults (55+) Disabled / Ill Religious Groups Families / Parents Students Low-income / Poverty Women Men Young Adults (18-25) We need volunteers who are free at these times Year Round This volunteer opportunity is available to the following types of volunteers Adults (26-54) Corporate Adults (55+) Young Adults (18-25) This volunteer opportunity addresses the following social interests Arts & Culture Cultural We are looking for volunteers with the following skills Tour Guide / Docent

Contact Person: Nick Kariotis, Visitor Center Operations Manager, (phone), (email) View all agency contacts

Address:

401 Light Street Baltimore, MD 21202 (See a map)

Directions:

Located at Baltimore's Inner Harbor West Shore between Harborplace and the Maryland Science Center.