| Agency: |
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City Of Las Cruces/Roadrunner Transit |
| Program name: |
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Dial-A-Ride |
| Description : |
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Dial A Ride is available to ADA qualified individuals with disabilities and senior citizens age 60 and older who are unable to use regular fixed-route bus service. |
| Hours of Operation: |
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Monday-Friday / 8am - 5 pm - Saturday 9 am - 5 pm |
| Eligibility Requirements: |
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▪ ADA clients should pick up an application from the Dial-A-Ride office or call 541-2777 to have one mailed to them, have a personal doctor or other professional complete the Request for Professional Verification form, and return the completed with verification to the Dial-A-Ride Coordinator. Notification of eligibility status will be mailed within 21 days after review of the application. When eligibility questions arise, the final determination will be made by an advisory board. ▪ Dial-A-Ride services are also available to senior citizens are registered with the Seniors Transportation Program. For more information about Senior Programs, call 528-3000. ▪ ADA customers do have priority. In some cases, Dial-A-Ride will not be able to supply rides to seniors. |
| Intake Procedure: |
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▪ Reservations (for ADA customers) should be made at least 72 hours in advance or up to 14 days in advance. ▪ Seniors should request a ride at least 48 hours in advance. ▪ Please have this information available when you call: Your name. The date you need a ride. The street address where you need to be picked up. The street address where you are going. The time you need to be at your destination. The time for your return trip, If an attendant or companion will be traveling with you. If a service animal will be riding with you. If you use a mobility aid such as a wheelchair, walker, or scooter. |
| Insurance Information: |
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N/A |
| Languages Spoken: |
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English, Spanish |
| Fees: |
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Trip $1.50 (each way) for ADA customers. No charge for seniors. |
| Primary Contact: |
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Nellie Garcia, (575) 541-2777
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| Address: |
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1501-A E. HadleyLas Cruces, NM 88005 (See a map)
Directions:
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Just off the corner of Hadley and Solano (to the west). We are the building closest to the sidewalk.
Nearest Bus Stop: Rt 70, 3 minute walk |
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