| Agency: |
 |
New Mexico Long-Term Care Ombudsman Program |
| Program name: |
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New Mexico Long-Term Care Ombudsman Program |
| Description : |
|
The Long-Term Care Ombudsman Program provides advocacy services for individuals living in long-term care facilities, to help resolve resident concerns/complaints, and empower residents to express their wishes. |
| Hours of Operation: |
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Advocacy provided whenever needed. State Offices operate from 8-5 Monday-Friday |
| Eligibility Requirements: |
|
Individuals must reside in a long-term care facility (nursing home or adult residential care facility/assisted living) in New Mexico. Ombudsmen can assist those living in both licensed and unlicensed facilities |
| Intake Procedure: |
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Contact our toll free number in Las Cruces 1-800-762-8690, and ask to speak with the Ombudsman Regional Coordinator |
| Insurance Information: |
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Ombudsmen assist all residents regardless of insurance |
| Languages Spoken: |
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none |
| Fees: |
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None |
| Primary Contact: |
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Shannon Cupka, (505) 222-4513, (email)
|
| Address: |
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2407 W. Picacho Suite B2Las Cruces, NM 88007 (See a map) |
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