3HC/Kitty Askins Hospice Center
A community-based, not-for-profit agency rooted in the heart of North Carolina, 3HC sets the standard for treating home health and hospice patients with innovative, comprehensive, and respectful care during their greatest time of need.
Description:
3HC-Home Health & Hospice Care, Inc., is a leading local home health and hospice provider serving eastern North Carolina. As a private, not-for-profit agency, our investors are the communities we serve. Profits that are generated are reinvested in new programs and facilities to better serve our patients. Our philosophy remains to provide care to those in need.
3HC is Medicare and Medicaid certified, and is recognized as a preferred provider with over 10 managed care plans (see payor sources for complete listing).
The home health and hospice programs are accredited by Community Health Accreditation Program (CHAP), a designation shared by only the best providers.
The agency began in 1981 providing a skeleton of services to Wayne and upper Duplin counties.
Today, 3HC employs over 400 professionals and operates ten clinical offices, the inpatient Kitty Askins Hospice Center, and the corporate office located in Wayne County, North Carolina
Services include comprehensive home health care, home-based and inpatient hospice care, special community initiatives including staffing, rehabilitation, home infusion, private duty nursing, industrial health for area schools and businesses, and much more. 3HC is Eastern North Carolina's exclusive provider of the HomMed Health Monitoring System.
History:
Home Health and Hospice Care was founded in July 1981, as Mount Olive Home Health in Mount Olive, North Carolina. In the years since, the private, 501(c)(3), not-for-profit health care company has grown into one of the largest of its kind in North Carolina and is recognized nationwide as a leader in the home care industry.
In its early days, the company served clients in parts of Wayne and Duplin counties with a professional staff of two, a part-time registered nurse and a part-time physical therapist. By 1982, the company’s market included all of Wayne, Duplin, and Lenoir counties, with a second office in Kinston, North Carolina. The company moved to Goldsboro, North Carolina, in June 1983, and established its headquarters there in 1984, where it remains. The same year, it changed its name to Home Health and Hospice Care, Inc., (3HC).
The company quickly earned a reputation for quality and compassionate care. It often served areas that no other company would pursue, and in several instances, such as rural Jones County, 3HC was requested by County Commissioners, and other community leaders, to provide home care for their citizens. On its 10th anniversary year, 1991, 3HC had expanded its operations to Sampson, Greene, Johnston, Wilson, and Pitt counties.
As the company grew, so did the scope of its services. Company directors and managers were committed to the mission of home health care as a cost-effective and emotionally satisfying service. They believed that their patients, the great majority of them 55 and older, healed and thrived better in the comfort of familiar surroundings following hospital or clinical procedures. The company’s philosophy was embodied in its motto, “Compassionate Care Is Our Calling”. Its home care services began in 1981 with the basics: skilled nursing, physical therapy, and aide services. It adopted speech pathology next and then supplied DME equipment. It has offered medical social work, Community Alternative Program/Mental Retardation – Development Disability service in 1983. Hospice programs came in 1984. At the end of 1991, 3HC added private duty services, and became JCAHO certification.
The company began to invest in its own buildings in 1986 in Kinston. It built its current Corporate Headquarters in Goldsboro in 1989, and a new Kinston office in 1991, and another in Clinton in 1993. 1n 1995, 3HC opened offices in Fayetteville and Raleigh.The Kitty Askins Hospice Center in Goldsboro was also constructed in 1995 and expanded in 1997. In 1999, 3HC was restructured into a parent corporation and four subsidiaries – 3HC: Certified, 3HC: Special Programs, 3HC: Private, and 3HC: Hospice.
3HC continued to develop new services in its second decade, adding a telephone alert system, psychiatric nursing, OB/GYN nursing, industrial health program, HIV case management, home infusion, and CAP/AIDS program. In 2007, 3HC’s market includes 16 counties in the heart of eastern North Carolina, from Jones County near the coast to the Research Triangle west.
The company’s story has not been without struggles. It established Healthcare Services of the Southeast for home infusion pharmaceuticals in 1995 and closed the subsidiary in 1998. 3HC endured a flawed search and seizure by federal and state investigators in 1989 and 1995. In its long and successful fight against what the federal courts called the government agents’ “reckless disregard for the truth”, 3HC was heralded nationally for its grit. The company also adjusted to the financial impact of the 1997 Balanced Budget Act with a minimum loss of business.
The measure of its first years was recorded in the company’s patient data. In 1981, after two months of operation, the company’s staff had made 99 home visits. The figures for the 2005 – 2006 fiscal year were:
218,568 home health visits;
486,406 hours of service;
41,055 days of hospice care;
2,144 in-patient days of Acute care at Kitty Askins Hospice Center
2,968,521 total miles driven
From a staff of three in 1981, the company in 2007 employed over 400 employees.
As 3HC enters the 21st Century, its Board envisioned ambitious goals. The company added to its reputation as a leader in comprehensive hospice care. For example, it expanded, in 2000, its bereavement services with its Wings! Camp for Children and work with the Angel Foundation for adults. 3HC continued to emphasize the quality of its care, achieving accreditation with commendation in 1995 and imposing a comprehensive Compliance Plan in 1999. It implemented in 2001, a plan to deal with the growing, national nursing shortage and a Development Program to increase charitable contributions.
Between 2004-2007, new technologies continue to be explored to enhance the quality of care offered to patients. For example, HomMed telehealth monitoring and ProTime PT/INR monitoring allow early intervention to health-threatening conditions. Anodyne Therapy, or infrared therapy, is 3HC's latest offering to the communities we serve.
Dean Lee, president of 3HC, states, "Success for 3HC over the next 25 years will continue to focus on the needs of our patients and the community. Continuous improvement in quality of care is the driving force to meet those needs. Through the great people of 3HC and the use of innovative technology and techniques, we will continue to be the leader in the home health and hospice services provided to the citizens of eastern North Carolina."
Contact people:
Office fax number: (919) 735-8460
Address:
 |
2402 Wayne Memorial DriveGoldsboro, NC 27534(See a map) |
Web Site: http://www.3hc.org
Directions:
|
From Hwy 70, take the Wayne Memorial Drive exit, heading toward the hospital. Turn right onto Handley Park Court and make an immediate right into the parking lot for 3HC. Kitty Askins Hospice Center is located at the end of. . . (more) |
| Last updated on June 16, 2009 |
