Volunteer Opportunity Details:

This position is part of the dynamic Friends Used Books Stores "all-volunteer professional" team. The Friends of Ferguson Library is a congenial, hard-working group dedicated to the love of books and the importance of community libraries. This is a fascinating, fun, team-supported opportunity. Our Shops not only fund Friends and Library activities, they also act as vibrant, busy community gathering places.

• Direct and supervise others as needed.

• Act as an assistant shop manager during the shift, acting as first responder to customer, volunteer, and donor questions as they arise.

• Share in answering the phones as needed.

• Understand the immediate tasks of Shop Managers.

• Take responsibility for understanding what needs to be done, deploying other volunteers, with sensitivity to the abilities and preferences of other volunteers.

• Confer with the Chair, Shop Manager, and/or Volunteer Coordinator regarding possible improvements, suggestions, issues, etc.

• Ensure proper procedures are followed to assure smooth sales operations and security of cash receipts.

• As requested by the Volunteer Coordinator, orient and train or arrange training for new volunteers.

• Assist in triaging, sorting, pricing, and such other managerial duties as requested by the Shop Manager, Volunteer Coordinator, and the Chair.

• By phone, blog, e-mail, or in-person, at the end of each shift, make "hand-off" to next-in-time manager, describing progress made, tasks underway, and general State of the Shop."

Other managers will train you. All scheduling and most communication is done on line at your convenience. Team support provided for times you must be away. Shift managers typically work at least one 3-hour shift per week. Our two retail operations offer morning, afternoon and evening shifts, on both weekdays and weekends.

This position requires a professional presence, strong interpersonal skills, a team attitude, willingness to direct others, and comfort with juggling multiple tasks at a time.

Set a fixed day of the week and time of day or evening that is yours to manage or, once you are fully trained, vary your schedule as time and organizational needs allows.

See agency listing for characteristics desired of all our volunteers. For this position:

Excellent written and verbal skills
Like people
Able to be on one's feet during the entire shift, if necessary
Fast learner
Sense of humor

This opportunity is sponsored by: Friends of Ferguson Library Used Book Shops

We need volunteers who are free at these times Evenings Weekends Weekdays Weekly This volunteer opportunity is available to the following types of volunteers Adults (26-54) Young Adults (18-25) Adults (55+)

Contact Person: Barbara Leffler, Volunteer Coordinator, (phone), (email) View all agency contacts

Address:

One Public Library Plaza Stamford, CT 06904 (See a map)

Directions:

Ferguson Main Library: Corner of Broad St. and Bedford, St, downtown Stamford. Harry Bennett Branch of Ferguson Library: Located off High Ridge Rd. on Turn-of-River Rd., North Stamford.   Nearest Bus Stop: Bedford St. & Broad St., 1 minute walk

Web Site: http://www.friendsoffergusonlibrary.org

Last updated on December 15, 2008