Volunteer Opportunity Details:

ACCC currently has 19 Client Intake Coordinators who assist clients. Each volunteer works a 3.5 hour shift one day each week.

They access our data base of resource organizations and client history information to assist the clients with their needs. Through the ACCC telephone interview process clients are guided to the agencies that can best provide them with support. The volunteers then link the clients to the proper agencies by providing contact and location information.

ACCC provides this service to all 615,200 residents of Collin County. We have a continuing need for additional volunteers, particularly those who are bilingual in English and Spanish. For more information, please contact Rebecca Clive, Program Director, at 972 422 1850.

Client Intake Coordinators need to have:
A pleasant phone voice. Good oral and written communication skills. Listening skills. An empathetic and non-judgmental attitude. An understanding of and sensitivity to the needs, attitudes, and behavior of users of the service. An ability to determine in relation to need and urgency.

In the process of becoming a Client Intake Coordinator you will:
Have a screening interview. Make a commitment to serve one year. Complete initial training. Work on telephone shift once a week (we work around vacation, etc.) Attend in-service training sessions as scheduled. Sign a statement of confidentiality.

This opportunity is sponsored by: Assistance Center of Collin County

We need volunteers who are free at these times Weekdays This volunteer opportunity is available to the following types of volunteers Adults (26-54) Unpaid Interns Adults (55+) Young Adults (18-25) Individual

Contact Person: Rebecca Clive, Program Director, (phone), (email) View all agency contacts

Address:

900 18th Street Plano, TX 75074 (See a map)

Directions:

From Highway 75, turn East on 15th Street in Plano. Proceed 4 blocks to the intersection of 15th and Ave. "H". Turn left (North) on Ave "H". Proceed 3 blocks North to the intersection of "H" and 18th street. The Assistance Center is on the Southeast corner of the intersection of "H" and 18th street.   Nearest Metro/Subway Stop: We are located 1 block North and two blocks West of the Plano 15th street DART rail station.,   Walk distance (in minutes): 5 minutes   Nearest Bus Stop: DART bus route 760 passes our office. , 1 minute minute walk

Details where opportunity can also be performed

This opportunity can also be performed in these locations:

Cities:		Allen Plano
Counties:		Collin